Waka Toa Terms & Conditions

Booking Policy

A 50% down payment is required to secure a group booking.  All group bookings must be fully paid up prior to departure.  Quotes are valid for 21 days.  Bookings not confirmed by this time will be released.

 

Refunds

  • A 100% refund will be made for tours cancelled at least 10 days prior to departure.
  • A flat fee of $100 will be charged for any tour that is cancelled in the 9 days leading up.

 

Credit Card Transactions

We accept payment by both Visa and Mastercard. The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.

Vouchers

  • Vouchers will not be exchanged for cash.
  • Vouchers are fully transferable to another tour.